Hotel Kintetsu Universal City Osaka, Osaka - Reviews, Room Options & Prices 2025

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About the Hotel

6-2-68, Shimaya, Konohana-Ku, Osaka, Japan, 554-0024

Hotel Kintetsu Universal City, a 3-star property in Osaka Bay's shopping district, features 3 restaurants, a Universal Studios Store, and complimentary wireless internet throughout.

Theme Park View Rooms

456 air-conditioned rooms at Hotel Kintetsu Universal City offer views of the theme park or Osaka areas. Each room includes a seating area with sofa, flat-screen TV, refrigerator, and electric kettle.

International Buffet Dining

E-poch restaurant serves buffet meals featuring Japanese, Western, and Chinese dishes at ¥1,960 per person.

Essential Hotel Services

The property provides concierge services, gift shops, and a 24-hour front desk. Private parking is available for JPY 2100 daily.

Entertainment Hub Location

Hotel Kintetsu Universal City positions guests 15 minutes from Osaka Aquarium Kaiyukan. Universal Studios Japan and Universal CityWalk Osaka offer nearby entertainment and shopping options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

21 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Family Room

Max:

4 persons

31 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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King Room

Max:

2 persons

21 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Getting around

A guide to all available transportation options

City Center

Osaka 3.4 mi

Airports

Itami (ITM) 13.4 mi

Kobe (UKB) 20.7 mi

Train

Universal City Station700 ft

Sakurajima Station3300 ft

Metro stations

Asashiobashi4600 ft

Osakako 1.1 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

JPY 3000 per day

Baggage storage

Locker room

24-hour services

24-hour reception

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Locker room
Elevator
Vending machines
Smoke detectors
Key card access

Guest Parking

Electric kettle

Services

Laundry
Dry cleaning

Dining

Restaurant

Business

Meeting/ Banquet facilities

Children

Children's buffet

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Pants press

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

6-2-68, Shimaya, Konohana-Ku, Osaka, Japan, 554-0024

Map view

6-2-68, Shimaya, Konohana-Ku, Osaka, Japan, 554-0024

City landmarks

Amusement & Theme Parks

Universal Studios Japan

3300 ft

Aquarium

Osaka Aquarium Kaiyukan

2.0 mi

1-1-10 Kaigandori Minatoku

Tempozan Ferris Wheel

1.2 mi

1 Chome-9 Dotonbori

Dotonbori

3.7 mi

1-1-61 Sakurajima

Zepp OsakaBayside

2700 ft

Spa Center

Osaka Bay Tower

1.3 mi

2 Chome-1 Sakurajima

Hollywood Dream

3300 ft

3-2-25 Chikko

Tempozan Tosenjo

4500 ft

1chome Kaigandori

Tempozan Harbor Village

1.2 mi

Mall

Tempozan Marketplace

1.2 mi

1-5-10 Kaigan-Dori

Osaka Culturarium at Tempozan

1.1 mi

4 Shimaya

Kisha Seizo Moument

2100 ft

1-1-10 Kaigandori

Naniwa Kuishinbo Yokocho

1.1 mi

Mount Tenpo

4200 ft

Kaigandori Minato-ku 1-1-10 Tempozan Market Place 3F

Tempozan Gallery

1.1 mi

3-1-40 Tanaka

Yahataya Park

2.8 mi

3-2 Chikko

Mt. Tempozan

1.7 mi

3-2 Chikko

Tempozan Park

1.6 mi

2-6-39 Kaigandori

Glion Museum

1.2 mi

Amusement & Theme Parks

Legoland Discovery Center Osaka

5200 ft

2-18-23 Isoji

Sanja Shrine

1.3 mi

Store

Ganso squid grilled squid Momodani Yakiya Kaiyukan shop

5100 ft

Kaiyukan Official Museum Shop

1.1 mi

1-16-14 Yahataya

Yahataya Syoutengai

4600 ft

Spa Center

Kamigata Onsen Ikkyu

4800 ft

2 Chome-1-33 Sakurajima

Jurassic Park The Flying Dinosaur

1.2 mi

Nearby

Museums

Osaka Takoyaki Museum

800 ft

Japan

Space Fantasy

800 ft

Parks

Ajikawaguchi Kita Park

800 ft

6-2 Shimaya

Shimaya Minami Park

800 ft

Restaurants

Mos Burger Universal City Walk Osaka

200 ft

6-2-61 Shimaya

Tsuruhashi Fugetsu Universal City Walk Osaka

200 ft

6-2-61 Shimaya

Ganko Universal City Work Osaka

200 ft

6-2-61 Shimaya

Kokaryu Universal City Walk TM Osaka

200 ft

6-2-61 Shimaya

Kukuru Universal City Walk Osaka

200 ft

6-2-61 Shimaya

Kushi-Ya Monogatari Universal City Walk Osaka TM

200 ft

6-2-61 Shimaya

Shabuna Universal City Walk

200 ft

6-2-61 Shimaya

Bistro 309 Universal City Walk

200 ft

6-2-61 Shimaya

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.2

Location

9.2

Service

5.2

Dining

7.8

Elijah

United Kingdom, March 2025

7.0/10

My stay at Hotel Kintetsu Universal City was quite mixed. On one hand, the location is absolutely perfect for visiting Universal Studios, and I appreciated the nearby food options and easy access to public transport. However, the room was dated, tiny, and poorly maintained, which certainly detracted from the overall experience. 😕

Rooms

5.0

The room was rather small and showed signs of wear, such as stained carpets and an A/C that didn't work well. Unfortunately, I found trash left by previous guests, which was disappointing.

Service

5.0

While the staff were friendly, I felt their English skills were lacking, which made communication difficult. They seemed more focused on accommodating Asian guests. Plus, check-in was delayed, which was frustrating.

Location

10.0

The hotel's location is unbeatable for accessing Universal Studios and there are plenty of dining options nearby. Additionally, the train station is just a short walk away, making travel very convenient.

Dining

8.0

I enjoyed the nearby dining options, including the Hard Rock Cafe, which provided a variety of choices that catered to my tastes. The food options were more than satisfactory.

Facilities

6.0

Facilities were limited, but I did appreciate the availability of laundry services. However, I was hoping for more comprehensive amenities.

Connor

United Kingdom, February 2025

5.0/10

I had a mixed experience at Hotel Kintetsu Universal City. The location is excellent, being right across from Universal Studios, which made getting there super convenient. However, the check-in process was frustrating and took far longer than expected. The room was clean but small and lacked some of the amenities I hoped for. Overall, there's potential, but improvements are needed to justify the price. 😕

Rooms

6.0

The room was small but clean and stocked with amenities. It had a great view over USJ, though it felt dated and could use some updates.

Service

5.0

Service was friendly, but I found the staff's English skills lacking, which made communication tough at times.

Location

10.0

The location was perfect for visiting Universal Studios, with many dining options nearby and easy access to the train station.

Dining

8.0

The dining options nearby were plentiful and offered a good variety for western tastes, which I appreciated.

Facilities

6.0

The hotel had useful facilities like dry cleaning and laundry, but I expected more considering the price.

Grace

United Kingdom, February 2025

5.0/10

My stay at Hotel Kintetsu Universal City was a mixed bag. The location is fantastic, right across from Universal Studios with plenty of dining options. However, the check-in process was a hassle, taking longer than expected, and I didn't get the room I had booked. The service also left much to be desired, with language barriers making communication difficult.

Rooms

5.0

The room I stayed in was quite small and showed signs of age. I found the cleanliness lacking, as there were issues with the carpets and even leftover trash from the previous occupant.

Service

5.0

The staff seemed used to dealing with families, especially those from Universal Studios, but their English was poor. This made it hard to get help when I needed it.

Location

6.0

The location is absolutely perfect for visiting Universal Studios, with a train station and various food places just a short walk away. However, the hotel felt overpriced for the quality provided.

Dining

7.0

I enjoyed the options at the 'Epoch' cafe, where the buffet offered enough variety for western tastes, making dining convenient during my stay.

Facilities

5.0

While the hotel does provide basic amenities like dry cleaning and laundry services, I wish there were more modern facilities available.

James

United Kingdom, January 2025

5.4/10

I had a mixed experience at Hotel Kintetsu Universal City. The location was absolutely perfect for visiting Universal Studios, with plenty of food options and convenience stores nearby. However, the check-in process was frustrating, taking much longer than expected, and the rooms felt quite dated and small, with some cleanliness issues.

Rooms

5.0

The room was small and a little tired looking. though clean and stocked with amenities. I was disappointed that I received a regular room instead of the Sesame Street room I had requested.

Service

6.0

The staff were friendly and accommodating, particularly with children, which is great for a family hotel. yet I struggled a bit with their English.

Location

10.0

The hotel's location was excellent. just a short walk to Universal Studios and close to the train station. It made exploring the area very easy.

Dining

8.0

Dining options nearby were fantastic. with everything from Western-style eateries to convenience stores that offered a variety of choices.

Facilities

5.0

While the hotel offered useful facilities like laundry and dry cleaning, I found the lack of daily room cleaning disappointing.

Luna

United Kingdom, October 2024

7.0/10

The location is unbeatable for visiting Universal Studios, with plenty of food options nearby. However, check-in was a hassle and I was disappointed with the room's cleanliness and condition. the staff's English was also quite limited.

Rooms

5.0

I found the room to be very small and a bit dated, with stained carpets and issues with cleanliness. It felt cramped for the price I paid.

Service

5.0

While the staff were friendly and seemed good with children, their poor English made communication challenging for me.

Location

10.0

The hotel offers an excellent location, just a short walk from Universal Studios and well-connected to food and shopping. It was very convenient.

Dining

8.0

The 'Epoch' cafe had a fantastic buffet with plenty of options for western tastes, which was a nice touch. I enjoyed the toasted sandwiches.