Hotel Kintetsu Universal City, Osaka - Reviews, Room Options & Prices 2025

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About the Hotel

6-2-68, Shimaya, Konohana-Ku, Osaka, Japan, 554-0024

“The hotel's location near Universal Studios is unbeatable for fun!”view full review

Hotel Kintetsu Universal City is a 3-star property located in Osaka Bay, a bustling commercial center on Honshu island. It is conveniently situated near popular attractions like Universal Studios Japan and the Osaka Aquarium Kaiyukan. Guests can enjoy unique views of the theme park or the surrounding cityscape from their cosy rooms. The hotel features a variety of amenities aimed at providing a comfortable stay for both leisure and business travelers.

Location

Strategically located in Osaka Bay, the hotel is within close proximity to major attractions as well as public transportation options. It is just a 15-minute drive from the Osaka Aquarium Kaiyukan and a short distance from the vibrant Universal CityWalk Osaka. Private parking is also available at a daily cost.

Rooms

The hotel offers 456 air-conditioned rooms equipped with essential amenities for a restful stay. Each room features a flat-screen TV, a refrigerator, and complimentary Wi-Fi access. Selected rooms include a seating area with a sofa for relaxation. Private bathrooms come complete with showers and complimentary toiletries.

Eat & Drink

Guests can choose from three onsite restaurants that provide diverse dining experiences. The casual restaurant, E-poch, offers a buffet with a mix of Japanese, Western, and Chinese dishes. For those looking to unwind, the hotel also has a Universal Studios Store for shopping convenience.

Leisure & Business

The hotel caters to both leisure and business needs with various amenities. There is a 24-hour front desk, concierge services, and dry cleaning/laundry services available for guests. Additionally, complimentary wireless Internet access ensures guests stay connected during their visit.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Casual Room Non-Smoking

Max:

3 persons

21 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Family Room Non-Smoking

Max:

4 persons

31 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Casual Double Room Non-Smoking

Max:

2 persons

21 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Getting around

A guide to all available transportation options

City Centre

Osaka 5.5 km

Airports

Itami (ITM) 21.5 km

Kobe (UKB) 33.3 km

Train

Universal City Station200 m

Sakurajima Station 1.0 km

Underground

Asashiobashi 1.4 km

Osakako 1.7 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Buffet

“I had an amazing experience with the breakfast buffet at the hotel. It offered a wonderful variety including Washoku (Japanese style), Yoshoku (Western style), and even kid-friendly options. Every morning felt special, and it was the perfect way to start my day before heading out.” view full review

Clean and Comfy Rooms

“The rooms in the hotel were impeccably clean and well-maintained. I was especially impressed with the nice city view from my room, which added a good touch to my stay. It was a cozy retreat after a long day of exploring.” view full review

Fun Decorations

“I loved the Sesame Street decorations around the hotel. It created such a fun and whimsical atmosphere, especially for families. It felt like I was truly immersed in a theme park experience while being in the hotel itself.” view full review

Comfortable Sleeping Experience

“The bedding in my room was incredibly comfortable. I enjoyed a restful night after an exciting day at USJ. It was exactly what I needed to recharge for the next day's adventures. The overall bedroom setup contributed to a very pleasant stay.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Key card access

Guest Parking

Electric kettle

Services

Laundry
Dry cleaning

Dining

Restaurant

Business

Meeting/ Banquet facilities

Children

Children's buffet

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Trouser press

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

6-2-68, Shimaya, Konohana-Ku, Osaka, Japan, 554-0024

Map view

6-2-68, Shimaya, Konohana-Ku, Osaka, Japan, 554-0024

City landmarks

Theme Park

Universal Studios Japan

990 m

Aquarium

Osaka Aquarium Kaiyukan

3.2 km

Landmark

Tempozan Ferris Wheel

1.9 km

Landmark

Dotonbori

5.9 km

Landmark

Zepp OsakaBayside

820 m

Spa Centre

Osaka Bay Tower

2.1 km

Landmark

Hollywood Dream

990 m

Landmark

Tempozan Tosenjo

1.4 km

Landmark

Tempozan Harbor Village

1.9 km

Mall

Tempozan Marketplace

1.9 km

Landmark

Osaka Culturarium at Tempozan

1.8 km

Landmark

Kisha Seizo Moument

610 m

Landmark

Naniwa Kuishinbo Yokocho

1.7 km

Landmark

Mount Tenpo

1.3 km

Landmark

Tempozan Gallery

1.7 km

Landmark

Yahataya Park

4.4 km

Landmark

Mt. Tempozan

2.7 km

Landmark

Tempozan Park

2.6 km

Landmark

Glion Museum

1.9 km

Theme Park

Legoland Discovery Center Osaka

1.6 km

Landmark

Sanja Shrine

2.1 km

Store

Ganso squid grilled squid Momodani Yakiya Kaiyukan shop

1.6 km

Landmark

Kaiyukan Official Museum Shop

1.7 km

Landmark

Yahataya Syoutengai

1.4 km

Spa Centre

Kamigata Onsen Ikkyu

1.4 km

Landmark

Jurassic Park The Flying Dinosaur

1.9 km

Nearby

Museum

Osaka Takoyaki Museum

240 m

Japan

Space Fantasy

240 m

Park

Ajikawaguchi Kita Park

240 m

6-2 Shimaya

Shimaya Minami Park

240 m

Restaurants

Mos Burger Universal City Walk Osaka

40 m

6-2-61 Shimaya

Tsuruhashi Fugetsu Universal City Walk Osaka

40 m

6-2-61 Shimaya

Ganko Universal City Work Osaka

40 m

6-2-61 Shimaya

Kokaryu Universal City Walk TM Osaka

50 m

6-2-61 Shimaya

Kukuru Universal City Walk Osaka

40 m

6-2-61 Shimaya

Kushi-Ya Monogatari Universal City Walk Osaka TM

40 m

6-2-61 Shimaya

Shabuna Universal City Walk

40 m

6-2-61 Shimaya

Bistro 309 Universal City Walk

40 m

6-2-61 Shimaya

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

5.2

Location

9.2

Service

5.2

Dining

7.8

Elijah

United Kingdom, March 2025

7.0/10

My stay at Hotel Kintetsu Universal City was quite mixed. On one hand, the location is absolutely perfect for visiting Universal Studios, and I appreciated the nearby food options and easy access to public transport. However, the room was dated, tiny, and poorly maintained, which certainly detracted from the overall experience. 😕

Rooms

5.0

The room was rather small and showed signs of wear, such as stained carpets and an A/C that didn't work well. Unfortunately, I found trash left by previous guests, which was disappointing.

Service

5.0

While the staff were friendly, I felt their English skills were lacking, which made communication difficult. They seemed more focused on accommodating Asian guests. Plus, check-in was delayed, which was frustrating.

Location

10.0

The hotel's location is unbeatable for accessing Universal Studios and there are plenty of dining options nearby. Additionally, the train station is just a short walk away, making travel very convenient.

Dining

8.0

I enjoyed the nearby dining options, including the Hard Rock Cafe, which provided a variety of choices that catered to my tastes. The food options were more than satisfactory.

Facilities

6.0

Facilities were limited, but I did appreciate the availability of laundry services. However, I was hoping for more comprehensive amenities.

Connor

United Kingdom, February 2025

5.0/10

I had a mixed experience at Hotel Kintetsu Universal City. The location is excellent, being right across from Universal Studios, which made getting there super convenient. However, the check-in process was frustrating and took far longer than expected. The room was clean but small and lacked some of the amenities I hoped for. Overall, there's potential, but improvements are needed to justify the price. 😕

Rooms

6.0

The room was small but clean and stocked with amenities. It had a great view over USJ, though it felt dated and could use some updates.

Service

5.0

Service was friendly, but I found the staff's English skills lacking, which made communication tough at times.

Location

10.0

The location was perfect for visiting Universal Studios, with many dining options nearby and easy access to the train station.

Dining

8.0

The dining options nearby were plentiful and offered a good variety for western tastes, which I appreciated.

Facilities

6.0

The hotel had useful facilities like dry cleaning and laundry, but I expected more considering the price.

Grace

United Kingdom, February 2025

5.0/10

My stay at Hotel Kintetsu Universal City was a mixed bag. The location is fantastic, right across from Universal Studios with plenty of dining options. However, the check-in process was a hassle, taking longer than expected, and I didn't get the room I had booked. The service also left much to be desired, with language barriers making communication difficult.

Rooms

5.0

The room I stayed in was quite small and showed signs of age. I found the cleanliness lacking, as there were issues with the carpets and even leftover trash from the previous occupant.

Service

5.0

The staff seemed used to dealing with families, especially those from Universal Studios, but their English was poor. This made it hard to get help when I needed it.

Location

6.0

The location is absolutely perfect for visiting Universal Studios, with a train station and various food places just a short walk away. However, the hotel felt overpriced for the quality provided.

Dining

7.0

I enjoyed the options at the 'Epoch' cafe, where the buffet offered enough variety for western tastes, making dining convenient during my stay.

Facilities

5.0

While the hotel does provide basic amenities like dry cleaning and laundry services, I wish there were more modern facilities available.

James

United Kingdom, January 2025

5.4/10

I had a mixed experience at Hotel Kintetsu Universal City. The location was absolutely perfect for visiting Universal Studios, with plenty of food options and convenience stores nearby. However, the check-in process was frustrating, taking much longer than expected, and the rooms felt quite dated and small, with some cleanliness issues.

Rooms

5.0

The room was small and a little tired looking. though clean and stocked with amenities. I was disappointed that I received a regular room instead of the Sesame Street room I had requested.

Service

6.0

The staff were friendly and accommodating, particularly with children, which is great for a family hotel. yet I struggled a bit with their English.

Location

10.0

The hotel's location was excellent. just a short walk to Universal Studios and close to the train station. It made exploring the area very easy.

Dining

8.0

Dining options nearby were fantastic. with everything from Western-style eateries to convenience stores that offered a variety of choices.

Facilities

5.0

While the hotel offered useful facilities like laundry and dry cleaning, I found the lack of daily room cleaning disappointing.

Luna

United Kingdom, October 2024

7.0/10

The location is unbeatable for visiting Universal Studios, with plenty of food options nearby. However, check-in was a hassle and I was disappointed with the room's cleanliness and condition. the staff's English was also quite limited.

Rooms

5.0

I found the room to be very small and a bit dated, with stained carpets and issues with cleanliness. It felt cramped for the price I paid.

Service

5.0

While the staff were friendly and seemed good with children, their poor English made communication challenging for me.

Location

10.0

The hotel offers an excellent location, just a short walk from Universal Studios and well-connected to food and shopping. It was very convenient.

Dining

8.0

The 'Epoch' cafe had a fantastic buffet with plenty of options for western tastes, which was a nice touch. I enjoyed the toasted sandwiches.